QRakshak · Legal
Cookie Policy
Effective: 29 October 2026 · Version 2.1 · Operated by ThinkAIQ LLP
In short: We use a handful of strictly necessary cookies to keep you signed in and protect your session. We do not use advertising, analytics-profiling or cross-site tracking cookies, so there is no cookie banner to dismiss.
This policy explains how ThinkAIQ LLP uses cookies and similar technologies (such as local storage) on the QRakshak website and dashboard. It should be read with our Privacy Policy.
1. What is a cookie?
A cookie is a small text file stored by your browser. It can remember that you are signed in or help protect a form from cross-site request forgery. Similar technologies includelocalStorage and sessionStorage.
2. Cookies we use
| Name | Purpose | Type / lifetime | Necessary? |
|---|---|---|---|
qrs_session | Keeps you signed in to the dashboard (stores a short-lived access token). | HttpOnly, SameSite=Lax, Secure in production; cookie up to 8 hours, access token inside expires after 15 minutes. | Yes |
qrs_refresh | Issues a new access token so you are not asked to sign in repeatedly. | HttpOnly, SameSite=Lax, Secure in production; up to 60 days. | Yes |
qrs_csrf | Double-submit CSRF token that protects state-changing requests. | Readable by same-origin JavaScript; session length. | Yes |
qrs_partner_slug | Remembers the white-label partner brand for co-branded URLs. | SameSite=Lax; up to 30 days. | Yes (functional branding) |
These cookies are strictly necessary or functional: without them, sign-in, security and partner branding do not work. Under the DPDP Act and applicable rules, strictly necessary cookies do not require a separate consent banner, but we still tell you about them here.
3. What we do not use
- No advertising or retargeting cookies.
- No third-party analytics that build a profile across sites.
- No social-media pixels or cross-site trackers.
- No fingerprinting or selling of cookie data.
- No cookies on child/student helper pages beyond what is needed to serve the page securely.
4. Managing cookies
You can block or delete cookies in your browser settings. If you block the cookies above, you may not be able to sign in to the dashboard. Deleting them signs you out. On mobile, the app uses secure device storage rather than browser cookies.
5. Changes and contact
If we introduce a non-essential cookie, we will update this page, ask for consent where required, and publish the change before it takes effect. Questions: contact@thinkaiq.com.
Contact & grievance officer
Akash Kumar (Grievance & Data Protection Officer)
Email: contact@thinkaiq.com
Acknowledgement within 1 day · resolution within 15 days.
If you are not satisfied with our response, you may complain to the Data Protection Board of India under the DPDP Act 2023. Data requests: /legal/data-request. Security reports: contact@thinkaiq.com.
2nd Floor, C/O Vidya Devi, Vidya Bhawan, Ashok Nagar, Kankarbagh, Patna, Bihar - 800020 · These documents are provided in English; translations of the privacy notice are available on request and will be published before a language is offered in the app.